How can we reach the Villa or the Cottage? Return to Top

A full description of the itinerary will be sent to you by mail. There will also be contact numbers in case you get lost...but do not worry: it almost never happenes! Do not forget to take the itinerary with you when you start your trip enclosing it to your flight tickets or passport.

What happens when we arrive: is there somebody waiting for us?Return to Top

Yes, somebody will welcome you at your time of arrival! But consider you can be late and we are welcoming other Guests, so be as precise as possible to communicate your time of arrival preferably 1 or 2 hours before arrival.

How can we get some references from previous Guests?Return to Top

We recommend to take a look to our Guests' Book : there you find the comments of almost every Guest. "Almost" because sometimes they forget to write it down. For privacy reasons no last names appear.

Do you accept credit cards or other payments?Return to Top

MasterCard and Visa are welcome. Travellers cheques are also welcome but consider we have pretty high expenses cashing them. If you pay cash, remember you will find a safe in every apartment.

Which are the most common Extras that are not included in the weekly price?Return to Top

The final cleaning and the heating cost. These are the most common Extras. The final cleaning cost is normally communicated to you by e-mail and you can also find it on our website. The heating cost is calculated on consume basis at current costs of the gas or electricity.

Are we allowed to bring our dog or cat?Return to Top

They are very welcome in most Apartments. Consider it will be possible other dogs or cats will be here, so if yours have a "strange" behaviour with others, just tell us before. In any case you should tell us when you make a reservation with your "Best Friend".

Do we have a private entrance?Return to Top

Every Apartment has its own private entrance. You will also have a private patio for personal use only, very near to your Apartment, for relaxing and out-dining. We try to offer as much privacy as possible.

Of what consists the common area?Return to Top

The entire garden, the swimming-pool area and in general all spaces that are not expressly reserved for you. The outside area is so spacious that it rarely happens to disturb each other.

Do we have to bring sheets and towels?Return to Top

Sheets, bath-towels, one pool-towel and everything necessary for daily use in the Kitchen, are furnished once a week. At your arrival your do not have to bother about the beds: they will be ready! For the sofa-bed you will find clean sheets and towels. If you know you will use the sofa-bed, let us know before your arrival so that we can prepare extra-sheets.

Is there a private parking place?Return to Top

Yes, one parking-place for your car is available near your apartment. Parking-places are not guarded.

When is the checking -in and -out time?Return to Top

Checking-In is possible from 4 PM, and checking-out before 10 AM. In case you have special requests, let us know as soon as possible. If you know you will be late, please call us.

How is the kitchen equipped?Return to Top

Manuela my wife, is a very good cook, and she can't imagine a kitchen that is not fully equipped with even more than basic utensils.

When do shops normally open and close?Return to Top

It depends on winter and summer time. Normally shops open at 9 AM and close at 7/8 PM. Many supermarkets don't close during the day but if they do they are closed between 1 PM to 3/4 PM. On Sunday they are normally closed. It's important if you arrive late on Saturday. On request we can also buy some food for you, just let us know.

What do we need to have with us in case we arrive when shops are closed?Return to Top

You must know that in the Kitchen you will find salt, pepper, vinegar...(with the compliments of previous guests!), but beverages, butter, meat, eggs, bread, biscuits, coffee, dish-washer tabs and extra toilet and kitchen paper ...etc have to be bought by you.

Please, do not hesitate to call me (Daniel): +39 320 0196589
from USA & Canada: 011 39 320 0196589 (consider time lag)

e-mail: info@bestoftuscany.it

Address:

Daniel Kamenetzki & Manuela Bonori
Località Ceppeto 136
52048 Monte San Savino (Arezzo)

Toscana/Italia

Fax (Italy): +39 0575 815696

e-mail: daniele@bestoftuscany.it
e-mail: manuela@bestoftuscany.it